Gold Coast Car Batteries respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, contact us, request a service, make a purchase, book an appointment, or interact with our business.

We aim to handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

Information We Collect

We may collect personal information when you complete a website form, contact us, request a quote, book a service, make an enquiry, sign up for an offer, subscribe to updates, or engage our business.

This may include:

• Your name
• Phone number
• Email address
• Business name, where relevant
• Address, postcode, or service location
• Details about your enquiry, booking, order, or requested service
• Payment, invoicing, or transaction information, where relevant
• Information you provide when communicating with our team

Our website may also collect technical information, such as your Internet Protocol address, browser type, device type, general location, pages viewed, referral source, and actions taken on the website.

How We Use Your Information

We may use your personal information to:

• Respond to enquiries
• Provide quotes, bookings, services, products, or support
• Manage customer records
• Process payments, invoices, orders, or appointments
• Send service related updates
• Administer offers, downloads, or promotions you have requested
• Improve our website, services, products, and customer experience
• Measure website and advertising performance
• Send marketing communications where you have agreed to receive them or where otherwise permitted by law
• Meet legal, regulatory, accounting, or business obligations

You can unsubscribe from marketing communications at any time by using the unsubscribe option in an email, replying STOP to an SMS where applicable, or contacting us directly.

Cookies, Google Analytics, and Google Ads

Our website may use cookies and similar technologies to understand how visitors use the website, improve the website experience, and measure the performance of our marketing.

We use Google Analytics and Google Ads to improve our website experience and deliver relevant advertising. By using this site, you acknowledge our use of these tools for performance and advertising purposes.

Google and other third party providers may use cookies or similar technologies to:

• Measure website visits and interactions
• Identify how visitors arrived at our website
• Record actions such as form submissions, phone clicks, purchases, downloads, or booking enquiries
• Measure advertising performance
• Display more relevant advertising based on previous website activity, where applicable

You can manage or disable cookies through your browser settings. Disabling cookies may affect some website features. You can also manage personalised advertising preferences through Google Ads Settings.

Sharing Your Information

We may share personal information with trusted service providers where reasonably necessary to operate our business, deliver services, manage our website, process payments, communicate with customers, or measure marketing performance.

These providers may include website hosting, information technology, booking, payment, accounting, communication, analytics, advertising, customer management, and email marketing providers.

Some providers may store or process information outside Australia.

We do not sell or rent your personal information.

Data Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification, or disclosure.

No online system is completely secure. Information is retained only for as long as reasonably necessary for business or legal purposes.

Accessing or Correcting Your Information

You may contact us to request access to the personal information we hold about you or to ask us to correct inaccurate, incomplete, or outdated information. We may need to confirm your identity before responding.

External Websites

Our website may include links to third party websites.Gold Coast Car Batteries is not responsible for the privacy practices of external websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal obligations. The latest version will be published on this website.

Contact Us

Please contact Gold Coast Car Batteries with any questions, requests, or concerns about this Privacy Policy.

Email: info@goldcoastcarbatteries.com.au
Phone: 0477 441 593